Terms and Conditions
Would YOU like to carry Miss Candyfloss in your store? Then you have come to the right place and oh boy are we happy to see you! We are absolutely delighted and would like to invite you to our Wholesale section.
Please click on the Sign up button and choose Wholesale when creating your account.
It’s as simple as that, one simple click. But, before you do sign up for an account please keep in mind the following information:
You have to show proof of business, in some manner. The following information is acceptable as proof of business: VAT number(recommended), link to your online store , images of your physical store or social media accounts .
If you are a newly registered business and have none of the above mentioned information, send us an email and tell us the status of your store. We support startups and can work with you in order for you to have access to the wholesale section.
We check all applications to ensure that you have a valid business. You will receive an email once we have processed the application and verified your business. Miss Candyfloss reserves the right to deny you access should we feel that the business you are operating is not in line with our products.
Prices exclude VAT. All prices in the wholesale section exclude VAT. No VAT will be added if you have a VAT number and operate a store within the EU. Businesses abroad do not pay VAT as it is considered an export. We do however ask you to provide us with a business registration number or a seller permit to verify that you have a business.
Some countries do not require VAT registration, for example the UK, but unfortunately VAT is not waived in cases such as these. We are very sorry to inform you that we will be adding the Swedish VAT, which is 25%, to your invoice. The good news is that you can collect the VAT in your country at your local tax office. It’s a bit more paper work but hey, at least you get the money back.
We reserve the right to change the prices if the VAT should change.
Order Minimums: For pre-order items, we kindly ask all wholesale customers to order a minimum of 5 pieces per style and color. You may select the sizes that best suit your needs, ranging from XS to 5XL. Please note that pre-order items are not in stock and will be produced specifically based on your order. Delivery times vary depending on the season and item, so feel free to contact us for an estimated completion date.
To represent the Miss Candyfloss brand in your store, we require a minimum order of 3 pieces per style, with the exception of single-piece orders, which are only accepted if they are the last pieces in stock. Each order taken from stock must meet a minimum value of €700 (excluding shipping). You are free to choose any combination of items and sizes as long as the total amount reaches €700.
We make a reservation against wrong pricing or price changes. If any of these problems should occur we will notify you by e-mail.
Payment.
We offer bank transfer and card payment for wholesale orders. Once you place the order we review it, pack it and create an invoice for you of the items that we can ship. Upon receipt of the invoice you will be asked how you wish to pay; bank transfer or card payment. All payment must be done within 7 working days otherwise your order can be cancelled.
Shipping
As soon as the items are packed we will check the shipping companies for the best price possible to send your package. In Europe this used to be UPS or TNT and to all other countries FedEx but this depends on the current rate. You will find the company's name and the shipping cost on your adjusted invoice. As soon as the invoice is paid and we receive the confirmation from our bank that the transaction is finished, we will send out your package within 2 Days.
If the parcel is damaged upon receipt, damage that has occurred during the shipping then we kindly ask you to file a complain with the shipping company before collecting the parcel. In that case we may avoid any misunderstanding. If you by any chance have received something else then what you have ordered or the garment should be damaged in any way, we kindly ask you to contact us immediately.
If you notice any manufacturing or fabric fault on the item you ordered, just let us know and we will find the best solution to solve the problem by returning the item for an exchange or for a refund.
Return policy for faulty items are valid for items that have not been used by buyers and can be refunded or exchanged within 30 days.
We kindly ask all buyers to follow the recommended retail price that are stated on your invoice.
We need to ask you also to don't make any sales in the middle of the season for the new items or if you have any special event for which you would like to give discounts, please contact us before.
Terms & Conditions
General
Please review the following terms and conditions ('Terms of Use') and our other policies that govern your visit to our Site and your use and purchase of products from our Site (collectively, 'Use'). Your Use of our Site constitutes your acceptance of, and agreement to follow and be bound by, such policies and by the Terms of Use. We reserves the right, at any time, to modify, alter or update our Site, policies and these Terms of Use.
Site Contents
Unless otherwise noted, the design of the Site, the Site as a whole, and all materials that are part of the Site (collectively, 'Contents') are copyrights, trademarks, trade dress or other intellectual properties owned, controlled or licensed by Miss Candyfloss. Any use of the Contents without Miss Candyfloss express written consent is strictly prohibited. Legal actions will be taken against those who participate in copyright infringement.
You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, any of the Contents or the Site. Unauthorized use of the Contents is expressly prohibited by law, and may result in severe civil and criminal penalties.
Links to Other Websites and Services
This Site may include links to other Internet sites maintained by third parties ('Linked Sites'). Miss Candyfloss provides Linked Sites to you solely as a convenience, and the inclusion of Linked Sites does not imply endorsement by Miss Candyfloss of the Linked Sites. You access Linked Sites at your own risk and by accessing them you leave the Miss Candyfloss Site. Linked Sites are not under the control of Miss Candyfloss and Miss Candyfloss is not responsible for the contents of any Linked Site.
Merchandise Availability
Merchandise availability on our website is not guaranteed as it may be low in stock. If merchandise is not available by the time your order processes, we will notify you of this via email. You can always verify availability by contacting us through email: info@miss-candyfloss.com. You will receive a shipping confirmation email once your items have shipped.
Product Information
Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.
If the parcel is damaged upon receipt, damage that has occurred during the shipping then we kindly ask you to file a complain with the shipping company before collecting the parcel. In that case we may avoid any misunderstanding. If you by any chance have received something else then what you have ordered or the garment should be damaged in any way, we kindly ask you to contact us immediately.
Disclaimer, Limitation of Liability and Indemnity
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED, THIS SITE, ALL CONTENTS AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN 'AS IS' BASIS. MISS CANDYFLOSS DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. MISS CANDYFLOSS DOES NOT WARRANT THAT YOUR USE OF THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THIS SITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT MISS CANDYFLOSS SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.
ALTHOUGH MISS CANDYFLOSS ENDEAVORS TO PROVIDE ACCURATE INFORMATION, IT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY OR RELIABILITY OF INFORMATION ON THIS SITE. YOUR USE OF THE SITE IS AT YOUR OWN RISK. MISS CANDYFLOSS SHALL NOT BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE), INJURY, CLAIM, OR LIABILITY OF ANY KIND OR CHARACTER WHATSOEVER BASED UPON OR RESULTING FROM YOUR USE OR INABILITY TO USE THIS SITE, OR ANY INFORMATION OR MATERIALS PROVIDED ON THE SITE. MISS CANDYFLOSS IS NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE OR ANY MATERIALS ON THE SITE, OR WITH ANY OF THE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD MISS CANDYFLOSS HARMLESS FROM AND AGAINST ANY AND ALL THIRD PARTY CLAIMS, DEMANDS, LIABILITIES, COSTS OR EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES, RESULTING OR ARISING OUT OF YOUR BREACH OF ANY OF THESE TERMS OF USE.
Denial of Access
These Terms of Use constitute an agreement that is effective unless and until terminated by Miss Candyfloss. If in Miss Candyfloss sole discretion you fail to comply with any term or provision of this agreement, we may deny you access to the Site. In the event of denial of access by Miss Candyfloss, you are no longer authorized to access the Site, and the restrictions imposed upon you with respect to material copied or downloaded, and the disclaimers and limitations of liabilities set forth in these Terms of Use, shall continue in force. These Terms of Use constitute the entire agreement between you and Miss Candyfloss relating to the subject matter addressed herein.
